Gosund smart plugs provide affordable WiFi outlet control. Often sold in multi-packs, they work with major voice assistants. This guide covers connectivity and control issues.
Plug Not Connecting During Setup
Symptoms
- LED blinks but won't connect
- Not found in app
- Setup times out
Solutions
- Use Gosund or Smart Life app - Gosund plugs work with both apps.
- 2.4GHz only - Only supports 2.4GHz WiFi networks.
- Pairing mode - Hold button 5 seconds until LED blinks rapidly.
- AP mode - Hold 10 seconds for slow blink (AP mode) if fast fails.
- Phone on 2.4GHz - Connect phone to 2.4GHz network during setup.
Multiple Plugs Setup
Symptoms
- Hard to add multiple plugs
- Plugs get confused during setup
- Wrong plug responds
Solutions
- One at a time - Set up each plug individually, not all at once.
- Different outlets - Plug each one in a different room during setup.
- Unique names - Name each plug immediately after setup.
- Relocate after - Move to final location after setup complete.
Plug Offline Issues
Symptoms
- Shows offline in app
- Randomly disconnects
- Control stops working
Solutions
- WiFi signal - Check signal strength at plug location.
- Router restart - Restart router if multiple plugs go offline.
- Power cycle - Unplug and replug to reconnect.
- Re-add device - Remove from app and set up again if persistent.
Energy Monitoring
Symptoms
- Power usage not showing
- Data seems wrong
- No historical data
Solutions
- Check model - Not all Gosund plugs have energy monitoring.
- View in app - Tap plug for energy statistics if available.
- Allow time - Accurate readings need 24 hours of use.
Voice Control
Symptoms
- Alexa/Google can't find plugs
- Voice commands fail
Solutions
- Link account - Enable Gosund or Smart Life skill in voice assistant.
- Discover devices - After linking, discover new devices.
- Clear names - "Coffee maker" is easier than "Plug 1".
- Re-link if needed - Unlink and re-link account to refresh.