Govee Outdoor Lights Not Working

Govee outdoor lighting products including Flood Lights, LED Strip Lights, String Lights, and Permanent Outdoor Lights offer weatherproof smart lighting. This guide covers common issues with outdoor installations.

Common Symptoms

  • Lights not powering on
  • Sections not lighting up
  • WiFi connection issues
  • Colors not matching app
  • Weather-related problems
  • Effects not syncing

Power Issues

No Power

  1. Check power adapter connection
  2. Verify outdoor outlet has power
  3. Check GFCI outlet hasn't tripped
  4. Inspect power cable for damage
  5. Try different outlet

GFCI Tripping

  • Water in connections can cause tripping
  • Ensure all connections are weatherproof
  • Dry connections and reset GFCI
  • Use weatherproof outlet covers

String Light Issues

Sections Not Lighting

  • Check bulb/LED connection at unlit section
  • Inspect for water damage at connection points
  • Verify bulb isn't loose or damaged
  • Check controller connection

Installing Long Runs

  • Don't exceed maximum length for power adapter
  • Longer runs may need power injection
  • Follow manufacturer's length limits

Flood Light Issues

Not Responding

  1. Check power connection
  2. Verify mounting didn't damage wires
  3. Check controller box for LED status
  4. Test controller indoors if possible

Ground Stake Issues

  • Ensure stake is secure in ground
  • Check cable wasn't damaged during installation
  • Position for desired lighting angle

Permanent Outdoor Lights

Installation Considerations

  • Professional installation recommended
  • Each segment connects to controller
  • Verify all track connections are secure
  • Power injection may be needed for long runs

Segment Not Working

  • Check track-to-track connection
  • Verify LED module is seated properly
  • Look for corrosion in connectors

WiFi Connectivity

Outdoor Signal Strength

  • WiFi signal weaker outdoors
  • Position controller closer to router if possible
  • Use WiFi extender for outdoor coverage
  • Mesh WiFi systems provide better outdoor reach

Reconnecting After Power Loss

  1. Most lights reconnect automatically
  2. If offline, power cycle controller
  3. Check WiFi network is online
  4. Remove and re-add in app if needed

Weather Protection

Water Damage Prevention

  • Use only outdoor-rated extension cords
  • Point connections downward when possible
  • Use weatherproof electrical boxes
  • Apply silicone sealant to connections if needed

After Storm

  1. Inspect all connections
  2. Check for water in controller box
  3. Dry any wet connections before powering on
  4. Test each section individually

Color and Effects

Colors Not Matching App

  • Update firmware in Govee app
  • Calibrate colors if option available
  • Different product lines may vary slightly

Effects Not Syncing

  • Ensure all lights on same WiFi network
  • Group lights in Govee app for sync
  • Update all lights to same firmware

Music Sync Outdoors

  • Built-in mic may not pick up outdoor audio well
  • Use phone mic option in Govee app
  • Keep phone near audio source

Seasonal Storage

For lights not installed permanently:

  • Remove during severe weather seasons if not permanent
  • Store controller indoors when not in use
  • Coil cables loosely to prevent damage
  • Test before reinstalling each season

Factory Reset

  1. Press and hold button on controller 5-10 seconds
  2. LED will flash indicating reset
  3. Remove from Govee app
  4. Re-add as new device

When to Contact Support

Contact Govee support if:

  • Controller or power supply damaged
  • Multiple segments fail without cause
  • Physical damage from weather
  • Warranty claim for defective product