Hunter Hydrawise Pro-HC and WiFi Hose Timer provide smart irrigation control with weather-based adjustments. This guide covers common watering and connectivity issues.
Common Symptoms
- Zones not watering on schedule
- Controller showing offline
- Rain delay not activating
- Watering at wrong times
- Flow sensor alerts
- Valves not opening
Hydrawise Pro-HC Controller
Zone Not Watering
- Check zone is enabled in app
- Verify watering schedule is active
- Check for rain delay or sensor pause
- Test zone manually from controller
- Inspect valve for debris or damage
Manual Zone Test
- On controller, select zone number
- Press manual run button
- Verify valve opens and water flows
- If no water: Check valve, wiring, water supply
Schedule Issues
- Verify program is enabled (not paused)
- Check watering days are selected
- Review start times for each program
- Ensure seasonal adjustment isn't set to 0%
WiFi Hose Timer
Timer Not Activating
- Check battery level (uses AA batteries)
- Verify timer is online in app
- Check water supply is on
- Test manual operation on timer
Low Water Pressure
- Timer requires minimum pressure to operate
- Check hose and faucet for restrictions
- Remove and clean inlet filter
WiFi Connectivity
Controller Offline
- Check router and internet connection
- Verify WiFi password hasn't changed
- Move controller closer to router if possible
- Restart controller and router
Reconnecting WiFi
- Access controller's settings menu
- Select WiFi setup
- Choose network and enter password
- Wait for connection confirmation
Weather Intelligence
Predictive Watering
Hydrawise uses weather data to adjust schedules:
- Verify location is set correctly in app
- Check weather data source is working
- Review water budget adjustments
Rain Delay
- Automatic rain delay based on forecast
- Check rain threshold settings
- Can manually clear delay if needed
Local Weather Station
- Connect optional weather sensor for accuracy
- Check sensor battery and connection
- Verify sensor data appears in app
Flow Sensor
High Flow Alerts
- May indicate broken pipe or valve stuck open
- Check irrigation lines for leaks
- Verify flow sensor is calibrated correctly
Low Flow Alerts
- Check for clogged nozzles or heads
- Verify water supply is on
- Inspect valve for partial blockage
Valve Issues
Valve Won't Open
- Check wiring connections at controller and valve
- Test valve with manual operation
- Check for debris in valve
- Verify common wire is connected
Valve Won't Close
- Debris may be preventing closure
- Diaphragm may be damaged
- Solenoid could be stuck
- May need valve replacement
App Control
Voice Control
- Link Hydrawise account in Alexa/Google
- "Alexa, tell Hydrawise to water zone 1"
- Can start/stop zones via voice
Remote Access
- Control from anywhere via Hydrawise app
- Requires controller to be online
- Check internet connection at controller
Firmware Updates
- Open Hydrawise app
- Go to controller settings
- Check for firmware updates
- Install if available
When to Contact Support
Contact Hunter support if:
- Controller display won't power on
- Multiple zones fail simultaneously
- Suspected electrical issues
- Persistent connectivity failures