Smart pet devices help monitor and care for pets remotely. This guide covers common connectivity issues.
Furbo Camera Setup Issues
- Furbo requires 2.4GHz WiFi network
- Grant camera and microphone permissions
- Keep phone near Furbo during setup
- Orange light = setup mode, green = connected
- Factory reset: Hold back button 10 seconds
Furbo Not Dispensing Treats
- Check treats aren't stuck in dispenser
- Use treats smaller than 1 inch diameter
- Clean dispenser with dry cloth
- Avoid moist or sticky treats
- Calibrate dispenser in app settings
Fi Collar Tracking Issues
- Ensure collar is charged (magnetic charger)
- Check cellular coverage in your area
- Enable location services on phone
- Update collar firmware via Fi app
- GPS accuracy varies (15-30 feet typical)
Fi Collar Battery Draining Fast
- Lost Dog Mode uses more battery
- Enable power save in normal mode
- Weak cellular signal increases drain
- Normal battery life is 1-3 months
- Replace collar if battery won't hold charge
Catit Fountain Not Connecting
- Requires Catit PIXI app for smart features
- Connect to 2.4GHz WiFi only
- Keep phone near fountain during setup
- Fill water before connecting power
- LED indicates water level and filter status
Smart Pet Device Offline
- Check WiFi network is operational
- Power cycle device by unplugging 30 seconds
- Verify app has latest updates
- Re-connect device in manufacturer app
- Check subscription status if required