How to Set Up PetSafe Smart Feed (2nd Gen)

Beginner 20-30 minutes

What You'll Need

  • PetSafe Smart Feed Automatic Feeder (2nd Gen)
  • Standard electrical outlet (or D batteries for backup)
  • Dry pet food (kibble)
  • PetSafe app on smartphone
  • WiFi network (2.4GHz)

Step-by-Step Setup

  1. Assemble feeder: Attach food hopper to base. Insert bowl.
  2. Connect power: Plug in power adapter. Optionally add D batteries for backup.
  3. Download PetSafe app: Install and create an account.
  4. Add feeder: Tap "+" and select Smart Feed 2nd Gen.
  5. Enable WiFi setup: Press and hold WiFi button until light flashes.
  6. Connect to network: Select 2.4GHz network and enter password.
  7. Fill with food: Add dry kibble to hopper. Holds up to 24 cups.
  8. Create pet profile: Enter pet's name and feeding requirements.
  9. Set feeding schedule: Create up to 12 meals per day with portion sizes.
  10. Test feeding: Dispense a test meal to verify operation.

Key Features

  • Flexible scheduling: Up to 12 meals per day, 1/8 cup increments
  • 24-cup capacity: Large hopper reduces refill frequency
  • Slow feed mode: Dispenses food over 15 minutes to prevent gulping
  • Feed now button: Manual feeding from app or device
  • Low food alerts: Notification when hopper needs refill
  • Battery backup: Schedules continue if power goes out

Troubleshooting

  • Food not dispensing: Check for food jam. Use appropriately sized kibble.
  • WiFi won't connect: Must use 2.4GHz. Factory reset if needed.
  • App shows offline: Power cycle feeder. Check WiFi is working.
  • Portions seem wrong: Calibrate using the calibration feature in app.
  • Bowl overflow: Reduce portion size. Check pet is eating meals.