How to Set Up the SureFeed Microchip Pet Feeder Connect

What You'll Need

• SureFeed Microchip Pet Feeder Connect
• Sure Petcare Hub
• Pet with microchip or RFID collar tag
• Sure Petcare app
• WiFi network

Step-by-Step Setup

1. Set up the Hub first: Connect the Sure Petcare Hub to your router via Ethernet. Plug in power.
2. Download Sure Petcare app: Install and create your account.
3. Add the Hub: Follow app instructions to register your Hub.
4. Insert batteries in feeder: The Connect feeder uses 4x C batteries as backup (or use the power adapter).
5. Add feeder to app: Tap "Add Product" and select "Microchip Pet Feeder Connect." Follow pairing steps.
6. Register your pet: Add your pet's profile with name and photo.
7. Learn the microchip: Press the "Add Pet" button on the feeder. Have your pet approach the bowl. The feeder will read and store their microchip ID.
8. Alternative: Use RFID tag: If your pet isn't microchipped, attach a SureFlap RFID collar tag and register it.
9. Place food in bowl: The lid opens only for registered pets.
10. Train your pet: Initially, use training mode with the lid partially open. Gradually close it over a week.
11. Set up notifications: Get alerts when your pet eats and track food intake.

Key Features

• Microchip and RFID recognition
• Keeps food fresh with sealed lid
• Prevents food stealing in multi-pet homes
• Food intake monitoring via app
• Intruder alerts
• Works with wet or dry food
• Battery or mains powered

Troubleshooting

• Lid not opening: Ensure pet is registered. Check microchip is readable (vet can verify).
• Pet scared of lid: Use training mode to gradually accustom your pet to the movement.
• Not connecting to Hub: Move feeder closer to Hub. Check Hub has green light.
• Wrong pet accessing food: Register all pets. The feeder will alert you to intruders.