Skip to main content
What You'll Need
- Whirlpool Smart Washer (installed)
- WiFi network (2.4GHz)
- Whirlpool account
- Whirlpool app on smartphone
Step-by-Step Setup
- Complete installation: Ensure washer is level with water supply and drain properly connected.
- Power on: Plug in and press Power button. Control panel activates.
- Download Whirlpool app: Install from App Store or Google Play.
- Create account: Sign up or log in to your Whirlpool account.
- Add appliance: Tap "+" and select your washer model.
- Enter pairing mode: On washer, press and hold WiFi Connect button until indicator blinks.
- Connect to WiFi: Select your 2.4GHz network and enter password in app.
- Complete setup: Washer appears in your app dashboard when connected.
- Enable voice control: Link to Alexa or Google in app settings.
- Configure notifications: Set up alerts for cycle complete and maintenance reminders.
Key Features
- Remote start: Begin cycles from anywhere (laundry must be loaded)
- Cycle notifications: Alerts when cycle completes
- Load & Go dispenser: Holds enough detergent for 20 loads (select models)
- Voice control: Works with Alexa and Google Assistant
- Download cycles: Add specialty cycles via app
- Smart diagnosis: Troubleshoot issues using app
Troubleshooting
- Won't connect to WiFi: Must use 2.4GHz network. Check signal at washer location.
- Remote start fails: Lid/door must be closed. Cycle must be selected first.
- Load & Go dispenser issues: Clean dispenser. Use HE detergent only.
- App shows offline: Power cycle washer. Reconnect in Whirlpool app.
- Washer won't drain: Check drain hose for kinks. Clean filter if accessible.