What's in the Box
Your Whirlpool Smart Top Load Washer comes with the washer unit, inlet hoses for hot and cold water connections, a drain hose, and a quick start guide. The smart capabilities are built into the washer itself — there's no separate hub or adapter needed. The washer connects directly to your home Wi-Fi network, allowing you to monitor and control wash cycles remotely through the Whirlpool app.
Prerequisites
Before setting up your smart washer, make sure you have:
- Hot and cold water supply connections within reach of the inlet hoses
- A standard 120V grounded electrical outlet (or 240V for certain models — check your model's specifications)
- A drain standpipe or laundry sink for the drain hose
- A smartphone with the Whirlpool app installed (available on iOS and Android)
- A 2.4 GHz Wi-Fi network with the password ready (the washer does not support 5 GHz)
- The washer leveled on a solid floor — use a bubble level on top of the washer and adjust the leveling feet as needed
Step-by-Step Setup
- Complete the physical installation first. Connect the hot and cold water inlet hoses to the corresponding faucets and to the back of the washer. Hand-tighten the connections, then give each an additional quarter turn with pliers. Attach the drain hose to the standpipe or laundry sink, securing it with the included clip to prevent it from falling out during the drain cycle.
- Plug the washer into the electrical outlet and turn on the water supply valves. Run a quick check by turning the washer on and selecting a rinse-and-spin cycle to verify there are no leaks at the hose connections.
- Open the Whirlpool app on your phone. Create a Whirlpool account or sign in if you already have one. Tap Add Appliance and select your washer model (you can scan the model number from the appliance's label).
- The app will guide you through enabling the washer's Wi-Fi mode. On most Whirlpool smart washers, you press and hold a specific button combination on the control panel (typically the Wi-Fi button or a combination shown in the app) to activate the washer's Wi-Fi broadcasting mode.
- Your phone will temporarily connect to the washer's Wi-Fi network, then the app will transfer your home Wi-Fi credentials to the washer. The washer will restart its network connection and join your home network. This process takes about one to two minutes.
- Once connected, the washer will appear in the Whirlpool app dashboard. You can now start, pause, and monitor cycles remotely, receive notifications when a load is done, and access recommended cycle settings.
Smart Home Integration Tips
- The Whirlpool app sends push notifications when your wash cycle finishes, when the washer needs attention, and when maintenance reminders are due. Make sure notifications are enabled in your phone's settings for the Whirlpool app.
- Connect your Whirlpool washer to Amazon Alexa or Google Assistant through the Whirlpool app for voice control. Ask "Alexa, start the washer" or "Hey Google, how much time is left on the washer?" for hands-free updates.
- Use the app's recommended cycle feature — based on your load type and size, the app suggests optimal water temperature, spin speed, and cycle duration to save water and energy.
- If you also have a Whirlpool smart dryer, the two appliances can communicate through the app to recommend matching dryer settings based on the wash cycle you ran.
Quick Troubleshooting
If the washer won't connect to Wi-Fi, confirm you're using a 2.4 GHz network — many routers broadcast both bands under one name, and the washer can only connect to 2.4 GHz. Make sure the washer is within range of your router, or consider a Wi-Fi extender if your laundry room has weak signal. If the app can't find the washer during setup, re-enter Wi-Fi pairing mode on the washer's control panel and retry. For any error codes displayed on the washer's panel, reference the user manual or the Whirlpool app's troubleshooting section, which provides step-by-step guidance for each error code.
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