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What You Will Need

  • Samsung Bespoke AI Family Hub Refrigerator (installed, connected to power and water supply)
  • SmartThings app (iOS or Android) with a Samsung account
  • A 2.4 GHz or 5 GHz WiFi network
  • Your WiFi network name (SSID) and password

Step 1: Complete Physical Installation

Before setting up smart features, ensure the refrigerator is fully installed:

  • The refrigerator is level on a flat surface with adequate clearance behind and above for ventilation.
  • The water supply line is connected if you plan to use the ice maker and water dispenser.
  • The power cord is plugged into a grounded outlet (do not use an extension cord).
  • Allow the refrigerator to run for at least 24 hours to reach its optimal temperature before loading food.

Step 2: Set Up the Family Hub Display

  1. The Family Hub features a large touchscreen display on the right-hand door. When you first power on the refrigerator, the screen will guide you through the initial setup.
  2. Select your language and region.
  3. Connect the display to your WiFi network. The Family Hub supports both 2.4 GHz and 5 GHz networks. Select your network and enter your password.
  4. Sign in with your Samsung account. If you do not have one, you can create one directly on the display.
  5. Accept the terms and conditions and complete the initial setup wizard.

Step 3: Add the Refrigerator in the SmartThings App

  1. Open the SmartThings app on your phone and tap the + icon, then select Add Device.
  2. Tap Samsung, then select Refrigerator.
  3. The app will search for the refrigerator on your WiFi network. Since the Family Hub is already connected to WiFi through the display setup, the app should find it quickly.
  4. Once found, confirm and add the refrigerator. Name it (e.g., "Kitchen Fridge") and assign it to a room.

Step 4: Explore AI Family Hub Features

The Bespoke AI Family Hub offers an extensive set of smart capabilities through the touchscreen and SmartThings app:

  • View Inside Cameras — Internal cameras let you see what is inside the refrigerator from the SmartThings app, even while you are at the grocery store.
  • AI Vision — The refrigerator uses AI to identify food items inside and track expiration dates, helping reduce food waste.
  • Meal Planning — Get recipe suggestions based on the ingredients the AI detects inside your fridge.
  • Family Board — Use the touchscreen as a shared family message board, calendar, and photo display.
  • Entertainment — Stream music through built-in speakers, watch videos, or mirror your Samsung TV.
  • SmartThings Hub — The Bespoke AI Family Hub can function as a built-in SmartThings hub, allowing you to control other smart home devices directly from the refrigerator screen without needing a separate hub.
  • Voice Control — Use Bixby voice commands directly on the display, or link to Alexa or Google Assistant.

Step 5: Configure Notifications and Monitoring

  1. In the SmartThings app, select your refrigerator and review the available settings.
  2. Enable door open alerts to receive a notification if the refrigerator door is left open for more than a set period.
  3. Set temperature alerts to be notified if the internal temperature rises above safe levels.
  4. Enable water filter replacement reminders to stay on top of filter maintenance.
  5. Configure energy monitoring to track the refrigerator's power consumption over time.

Tips for Best Performance

  • The Family Hub display functions like a tablet. Keep the software updated for new features and security patches. Updates are delivered over WiFi.
  • The internal cameras work best when the shelves are not overly cluttered. Organizing items allows the AI to more accurately identify food.
  • No separate SmartThings Hub is required — the refrigerator connects directly via WiFi and can also serve as a SmartThings hub for Zigbee and Z-Wave devices.
  • If the WiFi connection drops, the refrigerator continues to operate normally. Only smart features and the display's internet-connected apps are affected.
  • For the best touchscreen responsiveness, periodically clean the display with a soft, damp microfiber cloth.

Ready to get started?

Check out the Samsung Bespoke AI Family Hub Refrigerator and see where to buy.

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