Aqara smart plugs and switches provide Zigbee control with HomeKit support. This guide covers connectivity issues.
Plug Not Pairing
- Requires Aqara Zigbee hub
- Press and hold button until LED flashes rapidly
- Keep within 30 feet of hub
- Wait for app to detect device
- Factory reset: Hold button 10+ seconds
Plug Showing Offline
- Check hub connection is stable
- Verify plug has power (LED should be visible)
- Zigbee mesh may need rebuilding
- Move plug closer to hub or repeater
- Re-pair if offline persists
Wall Switch Installation Issues
- H1 EU switch requires neutral wire
- Turn off power at breaker before install
- Verify wiring matches diagram
- Pair after installation complete
- Physical buttons work without hub
Energy Monitoring Not Updating
- Not all Aqara plugs have power monitoring
- SP-EUC01 and similar models include metering
- Energy updates may be delayed
- Check values in Aqara app
- HA may need custom parameters for reporting
HomeKit Reliability
- Exposed via Aqara hub to HomeKit
- Hub must be online for HomeKit control
- Check Home app shows device as connected
- Reset HomeKit pairing in Aqara app if issues
- Restart hub to refresh HomeKit connection
LED Bulb T1 Issues
- Zigbee bulb requires compatible hub
- Pair: Turn off/on 5 times quickly
- Bulb flashes when in pairing mode
- Requires Zigbee 3.0 hub for full features
- Group with other Aqara devices for scenes