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Aqara smart plugs and switches provide Zigbee control with HomeKit support. This guide covers connectivity issues.

Plug Not Pairing

  1. Requires Aqara Zigbee hub
  2. Press and hold button until LED flashes rapidly
  3. Keep within 30 feet of hub
  4. Wait for app to detect device
  5. Factory reset: Hold button 10+ seconds

Plug Showing Offline

  1. Check hub connection is stable
  2. Verify plug has power (LED should be visible)
  3. Zigbee mesh may need rebuilding
  4. Move plug closer to hub or repeater
  5. Re-pair if offline persists

Wall Switch Installation Issues

  1. H1 EU switch requires neutral wire
  2. Turn off power at breaker before install
  3. Verify wiring matches diagram
  4. Pair after installation complete
  5. Physical buttons work without hub

Energy Monitoring Not Updating

  1. Not all Aqara plugs have power monitoring
  2. SP-EUC01 and similar models include metering
  3. Energy updates may be delayed
  4. Check values in Aqara app
  5. HA may need custom parameters for reporting

HomeKit Reliability

  1. Exposed via Aqara hub to HomeKit
  2. Hub must be online for HomeKit control
  3. Check Home app shows device as connected
  4. Reset HomeKit pairing in Aqara app if issues
  5. Restart hub to refresh HomeKit connection

LED Bulb T1 Issues

  1. Zigbee bulb requires compatible hub
  2. Pair: Turn off/on 5 times quickly
  3. Bulb flashes when in pairing mode
  4. Requires Zigbee 3.0 hub for full features
  5. Group with other Aqara devices for scenes