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Emporia EV chargers offer Level 2 charging with integrated energy monitoring. This guide covers common issues.

Charger Won't Connect to WiFi

Setup problems:

  • Emporia app: Use Emporia Energy app for setup
  • 2.4GHz only: Only connects to 2.4GHz WiFi
  • Account: Create Emporia account before setup
  • Reset: Factory reset via app or button combination
  • Garage WiFi: May need extender for garage signal

Charging Not Starting

When vehicle won't charge:

  • Connection: Ensure J1772 connector is fully seated
  • Amperage limit: Check maximum amperage setting
  • Schedule: Verify charging schedule allows current time
  • Vehicle side: Check vehicle charge settings are enabled
  • Breaker: Confirm circuit breaker hasn't tripped

Energy Monitoring Issues

When energy data isn't accurate:

  • CT clamp: Ensure CT clamp is properly positioned on circuit
  • Direction: CT arrow should point toward load
  • Calibration: May need calibration in app
  • Integration: Can view alongside Vue energy monitor data

Smart Home Integration

Platform connections:

  • Emporia Vue: Integrates with Emporia Vue whole-home monitor
  • Home Assistant: Emporia Vue integration covers EV charger
  • Utility programs: May work with utility demand response