Geeni Smart Plug or Strip Not Connecting

Geeni smart plugs and strips offer affordable WiFi control. This guide covers connectivity issues.

Device Not Connecting to WiFi

1. Use Geeni app for setup
2. Devices require 2.4GHz WiFi only
3. Hold button until LED flashes rapidly
4. Grant location permission to app
5. Keep phone near device during setup

Plug Showing Offline

1. Check device is receiving power
2. Verify WiFi network is operational
3. Power cycle by unplugging 30 seconds
4. Re-pair if persistently offline
5. Check for Geeni app updates

Outdoor Duo Plug

1. Two independently controlled outlets
2. Weather resistant for outdoor use
3. Check WiFi signal reaches outdoor location
4. Each outlet appears as separate device
5. Cover when not in use for protection

Surge Protector Features

1. Outlets may be grouped or individual
2. USB ports typically always-on
3. Surge protection independent of smart features
4. Energy monitoring on some models
5. Check model specs for specific features

Voice Control

1. Link Geeni in Alexa/Google app
2. Discover devices after linking
3. Name devices for easy voice control
4. "Turn off patio lights"
5. Create groups for multiple devices

Home Assistant/Local Control

1. Geeni uses Tuya platform
2. Tuya integration may work
3. LocalTuya for local control
4. May require device key extraction
5. Some newer devices may not work