GHome Smart Power Strip Not Connecting

The GHome Smart Power Strip provides WiFi control of 4 outlets and 4 USB ports. This guide covers connectivity and control issues.

Strip Not Connecting to WiFi

Symptoms

• Not found in app
• Pairing fails
• Shows offline

Solutions

1. Use Smart Life app - GHome devices typically use Smart Life or Tuya app.
2. 2.4GHz only - Only supports 2.4GHz WiFi networks.
3. Reset strip - Hold power button for 5-10 seconds until LED blinks rapidly.
4. EZ mode vs AP mode - Try both pairing modes if one fails.
5. Same network - Phone must be on 2.4GHz network during setup.

Outlet Control Issues

Symptoms

• Outlets not responding individually
• USB ports not controllable
• Delayed response

Solutions

1. Individual control - Each outlet appears as separate device in app.
2. USB ports - Check if USB control is available for your model.
3. WiFi signal - Weak signal causes delays. Move closer to router.
4. Firmware update - Check app for device firmware updates.

Energy Monitoring

Symptoms

• Power usage not showing
• Energy data inaccurate
• No historical data

Solutions

1. Check model - Not all strips include energy monitoring.
2. View in app - Tap device for energy statistics if available.
3. Calibration time - Allow 24 hours for accurate readings.

Voice Assistant Integration

Symptoms

• Alexa/Google can't find devices
• Voice control not working

Solutions

1. Link Smart Life - Enable Smart Life skill in Alexa or link in Google Home.
2. Discover devices - After linking, discover new devices.
3. Rename for clarity - Use simple names for voice control.
4. Re-link if needed - Unlink and re-link if discovery fails.