TP-Link Kasa smart plugs and power strips are popular for their reliability. This guide covers common issues.
Plug Won't Connect to WiFi
Setup issues:
- Kasa app: Use Kasa Smart app (not Tapo)
- 2.4GHz only: Kasa plugs only connect to 2.4GHz
- Pairing mode: LED should blink amber/green
- Reset: Hold button 5+ seconds until LED blinks
- Same network: Phone must be on 2.4GHz during setup
Device Goes Offline
Connection stability:
- WiFi signal: Check signal strength at plug location
- Router settings: Disable AP isolation if enabled
- DHCP: Set static IP or DHCP reservation
- Firmware: Update firmware in Kasa app
- Too many devices: Check router connected device limit
Energy Monitoring
For plugs with energy monitoring:
- HS110: Monitors power usage in real-time
- Historical data: View daily/weekly/monthly usage
- Accuracy: Generally accurate within a few percent
- Kasa app: View energy data in app
Power Strip Features
For Kasa power strips:
- Individual control: Each outlet controllable separately
- USB ports: Some strips have always-on USB
- Surge protection: Many include surge protection
- Away mode: Randomize outlets to simulate presence
In-Wall Outlet Issues
For Kasa in-wall outlets:
- Neutral required: Most require neutral wire
- 15A vs 20A: Match to your circuit rating
- Top/bottom: Some have only one smart outlet
- Installation: Turn off breaker during install
Smart Home Integration
Platform connections:
- Alexa: Native Kasa skill
- Google Home: Link TP-Link Kasa account
- Home Assistant: TP-Link Kasa integration (local)
- Schedules: Create schedules in Kasa app