Smart pet devices help care for pets remotely. This guide covers common issues with feeders, fountains, and trackers.
Pet Feeder Won't Connect
Setup issues:
- Brand app: Use manufacturer app for setup
- 2.4GHz only: Most feeders only support 2.4GHz WiFi
- Bluetooth pairing: Initial setup often uses Bluetooth
- Power: Ensure plugged in or batteries installed
- Reset: Factory reset and re-setup if stuck
Feeding Schedule Issues
When scheduled meals don't dispense:
- Time zone: Verify correct time zone in app
- WiFi connected: Schedule needs internet connection to trigger
- Food jam: Clear any food jams in dispenser
- Portion size: Adjust portion if too much/little dispensed
- Backup battery: Some have battery backup for schedules
Smart Fountain Issues
For pet water fountains:
- Filter: Replace filter regularly for water flow
- Water level: Keep water above minimum line
- Pump cleaning: Clean pump monthly
- WiFi features: Monitoring requires WiFi connection
GPS Pet Tracker Issues
For GPS trackers:
- Subscription: GPS tracking requires active subscription
- Cellular coverage: Needs cellular signal for tracking
- Battery life: Check and charge regularly
- Fit: Ensure tracker is secure on collar
- Safe zones: Configure home and other safe areas
Pet Door Issues
For smart pet doors:
- Microchip: Register pet's microchip in app
- RFID collar: Alternative to microchip reading
- Curfew mode: Set lock/unlock schedules
- Multiple pets: Register all pets that should have access
Smart Home Integration
Automation options:
- Feeding notifications: Get alerts when pet eats
- Camera: Some feeders have built-in cameras
- Voice feeding: "Feed the cat" with Alexa
- Home Assistant: Limited integration for most brands