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What You'll Need

  • Ultraloq Bolt Sense
  • Phillips screwdriver
  • Measuring tape
  • U-tec app
  • 2.4GHz WiFi (with bridge) or Bluetooth

Step-by-Step Setup

  1. Check door compatibility: Verify door thickness (1-3/8" to 2") and backset (2-3/8" or 2-3/4").
  2. Remove existing deadbolt: Unscrew and remove your current lock from both sides.
  3. Install the latch: Insert the new latch. Adjust backset if needed.
  4. Mount exterior assembly: Insert from outside, including the palm vein sensor.
  5. Mount interior assembly: Attach from inside and secure with screws.
  6. Insert batteries: Install 4 AA batteries in the interior unit.
  7. Download U-tec app: Install on your smartphone.
  8. Create account: Sign up for U-tec.
  9. Add lock: Tap "+" and select Bolt Sense. Follow Bluetooth pairing.
  10. Register palm vein: Place hand on sensor following app prompts. Register multiple times for accuracy.
  11. Register face (optional): Enroll facial recognition through the app.
  12. Add WiFi bridge (optional): For remote access, pair the WiFi bridge.
  13. Connect to Matter: Generate Matter code in app and add to your smart home platform.

Key Features

  • Palm vein recognition (highly secure biometric)
  • Facial recognition
  • Fingerprint reader
  • Keypad code entry
  • Physical key backup
  • Matter support
  • Auto-lock and unlock

Troubleshooting

  • Palm vein not recognized: Re-register in different lighting. Keep hand steady.
  • Facial recognition failing: Ensure good lighting at door. Re-enroll face.
  • Lock not responding: Check battery level. Replace if low.
  • Matter not connecting: Ensure WiFi bridge is connected for Matter support.

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