How to Set Up Your Aqara Camera Hub G3

15-25 minutes

What You'll Need

  • Aqara Camera Hub G3
  • Smartphone with Aqara Home app
  • 2.4GHz Wi-Fi network
  • USB-C power cable and adapter
  • HomeKit setup code (on bottom of camera)

Step-by-Step Setup

  1. Download Aqara Home App: Install from the App Store or Google Play.
  2. Power On Camera: Connect the USB-C cable and power adapter. Plug into an outlet.
  3. Wait for Ready State: The status indicator will show the camera is ready for pairing.
  4. Add Device in App: Open Aqara Home, tap (+) > Add Accessory > Camera Hub G3.
  5. Connect to Wi-Fi: Select your 2.4GHz network and enter the password. Avoid special characters in password.
  6. Scan QR Code: Point the camera at the QR code displayed on your phone screen.
  7. Bind to HomeKit: Open Apple Home app, tap (+), scan the HomeKit code on the bottom of the camera.
  8. Assign Room: Choose a room and name for your camera in both apps.

Key Features

  • 2K video with HDR
  • Pan (360°) and tilt (60°) control
  • Built-in Zigbee 3.0 hub for Aqara devices
  • Local AI face recognition
  • HomeKit Secure Video support
  • Gesture recognition for quick commands
  • MicroSD card slot for local storage

Troubleshooting

  • Wi-Fi won't connect: Only 2.4GHz supported. Avoid special characters (@, #, %) in Wi-Fi password.
  • QR code not scanning: Ensure phone screen is at least 4.7". Adjust distance and lighting.
  • HomeKit error: Restart iOS device, reset camera, then manually enter HomeKit code.
  • Pan/tilt not in HomeKit: Due to HomeKit limitations, pan/tilt only works in Aqara app.
  • SD card disables iCloud: Inserting an SD card disables HomeKit Secure Video cloud recording.