How to Set Up Your Cync Smart Light Strip (Matter)

What You'll Need

• GE Cync Smart Light Strip (Matter version)
• Power adapter and controller (included)
• Matter-compatible controller app
• Smartphone
• 2.4GHz Wi-Fi network
• Clean mounting surface

Step-by-Step Setup

1. Plan installation: Measure where you'll install the strip. Cync strips can typically be cut at marked intervals.
2. Clean surface: Wipe down the mounting area for proper adhesive grip.
3. Connect strip to controller: Plug the light strip connector into the controller unit.
4. Apply the strip: Peel the adhesive backing and press firmly onto the surface.
5. Connect power: Plug the power adapter into the controller and into an outlet.
6. Enter pairing mode: The strip should automatically be in pairing mode. If not, press the controller button for 5 seconds.
7. Open Matter controller: Apple Home, Google Home, or Cync app.
8. Scan Matter code: Find the QR code on the controller and scan it.
9. Complete setup: Wait for connection and assign to a room.
10. Explore effects: Try different colors, scenes, and music sync features.

Key Features

• Matter-certified
• Full color RGB + white
• Cuttable at marked intervals
• 3M adhesive backing
• Music sync capability
• Extendable (with compatible extensions)
• Works with major platforms
• Wi-Fi connected

Troubleshooting

• Strip not lighting: Check connection to controller. Verify power adapter is working. Ensure strip is fully plugged in.
• Sections not working after cutting: Only cut at marked lines. Cut sections cannot be reconnected without proper connectors.
• Adhesive not sticking: Surface must be clean and dry. For textured surfaces, consider mounting clips.
• Music sync not working: Feature requires Cync app. Check microphone permissions. Music sync uses device microphone.
• Colors uneven: Voltage drop can occur on long runs. Ensure power supply is adequate.