What You'll Need

Step-by-Step Setup

Ensure HomeBase 3 is set up: The eufyCam 3C requires a HomeBase 3. If not already set up, connect it to your router via Ethernet and add it to the eufy Security app.
Charge the camera: Connect the USB-C cable to fully charge the built-in battery. The LED shows amber while charging and green when complete (about 5 hours).
Open the eufy Security app: Sign in to your account.
Add the camera: Tap "+" and select "eufyCam 3C."
Scan the QR code: Find the QR code on the camera and scan it.
Sync to HomeBase: Press SYNC on the HomeBase, then press SYNC on the camera. Wait for the voice confirmation "Device added successfully."
Select location: Name the camera for easy identification (e.g., "Backyard" or "Front Porch").
Mount the camera: Install the mounting bracket using the provided screws. Attach the camera and adjust for optimal coverage.
Configure BionicMind: Set up facial recognition and person detection in the app settings.

Camera not syncing: Verify HomeBase 3 is online (solid blue LED). Move camera within range during sync. Factory reset camera by holding SYNC for 10 seconds if needed.
Battery draining faster than expected: High activity areas reduce battery life. Adjust motion sensitivity. Consider adding a eufy solar panel for continuous charging.
Face not recognized: Re-add the face under better lighting conditions. Ensure the camera captures faces at a good angle (not too high or too low).
Video delay: Check HomeBase connection. Strong Wi-Fi signal is needed for smooth streaming. Reduce video quality if bandwidth is limited.
Spotlight not turning on: Enable spotlight in camera settings. Check that motion detection is armed. Verify battery level is sufficient.