Skip to main content
What You'll Need
- Philips Hue Secure Camera
- Power adapter and cable (included)
- Philips Hue Bridge (required)
- Smartphone with Hue app
- Wi-Fi network
- Hue account
Step-by-Step Setup
- Ensure Hue Bridge is set up: Your Hue Bridge must be connected and working in the Hue app before adding the camera.
- Position the camera: Choose a location with a good viewing angle. The camera can sit on a shelf or be wall-mounted.
- Connect power: Plug in the USB-C power cable and connect to the included adapter. The camera will power on.
- Open the Hue app: Go to the Settings tab → "Secure cameras."
- Add the camera: Tap "Add camera" and follow the prompts. The app will search for the camera.
- Connect to Wi-Fi: The camera connects to your network via the Hue Bridge's network configuration.
- Name and assign room: Give the camera a name and assign it to a room in your Hue setup.
- Configure privacy settings: Set up motion detection zones, privacy mode schedules, and notification preferences.
- Link to lighting: Create automations to trigger Hue lights based on camera motion detection.
Key Features
- 1080p Full HD video
- End-to-end encryption
- Deep Hue ecosystem integration
- Motion-triggered lighting automations
- Privacy mode (camera physically blocked)
- Two-way audio
- Works with Alexa and Google Assistant
- Apple HomeKit Secure Video compatible
Troubleshooting
- Camera not discovered: Ensure Hue Bridge is online. Move camera closer to the Bridge during setup. Restart the Bridge.
- Video lag or buffering: Check Wi-Fi signal strength. Reduce video quality if bandwidth is limited. Place Bridge centrally.
- Privacy mode stuck: Manually toggle privacy mode in the app. Power cycle the camera. Update firmware.
- Motion detection not triggering lights: Verify automation is enabled. Check motion zone settings. Ensure lights are in the same home.
- No notifications: Check phone notification permissions. Enable motion alerts in camera settings. Verify Hue account is active.