Installing Your Lockly Secure Pro

Intermediate 30-45 minutes

What You'll Need

  • Lockly Secure Pro smart lock
  • Standard door prep (2-1/8" bore hole, 1" edge bore)
  • 4 AA batteries (included)
  • Smartphone with Lockly app
  • Wi-Fi hub (included with some models, or sold separately for remote access)
  • Screwdriver

Step-by-Step Setup

  1. Remove existing lock: Unscrew and remove your current deadbolt, keeping the strike plate if compatible.
  2. Install new strike plate: If needed, install the included strike plate in the door frame.
  3. Insert the exterior assembly: Feed the cable through the door bore hole. Position the exterior touchscreen on the outside of the door.
  4. Attach mounting plate: From inside, place the mounting plate over the protruding bolts and secure with screws.
  5. Connect interior assembly: Plug the cable into the interior assembly and attach it to the mounting plate.
  6. Install batteries: Open the interior battery cover and insert 4 AA batteries.
  7. Test manual operation: Turn the interior thumb turn to verify the deadbolt extends and retracts smoothly.
  8. Download Lockly app: Install and create an account.
  9. Add the lock: Tap "+" → "Secure Pro" → follow Bluetooth pairing instructions.
  10. Set up PIN shuffling: Create your first access code. The keypad numbers shuffle each time to prevent code detection.
  11. Set up Wi-Fi hub (optional): For remote access, plug in the Lockly hub and connect it to your Wi-Fi through the app.

Key Features

  • PIN Genie shuffling keypad (numbers change position)
  • 3D fingerprint sensor
  • Physical key backup
  • Offline access codes
  • Auto-lock feature
  • Works with Alexa and Google Assistant
  • ANSI Grade 2 security
  • Passage mode for unlocked operation

Troubleshooting

  • Keypad not responding: Check battery level. Clean touchscreen with soft dry cloth. Ensure exterior assembly cable is connected.
  • Fingerprint not recognized: Re-enroll fingerprint in app. Clean the sensor. Register multiple angles of the same finger.
  • Lock won't extend fully: Check door/frame alignment. Lubricate the bolt. Ensure strike plate hole is large enough.
  • Bluetooth won't connect: Ensure Bluetooth is enabled on phone. Stand within 3 feet of lock. Remove and re-pair in app if needed.
  • Remote access not working: Verify Wi-Fi hub is online (solid blue LED). Check hub is within range of lock and router. Restart the hub.