Installing Your Ring Wired Doorbell

Intermediate 20-40 minutes

What You'll Need

  • Ring Wired Doorbell (2021 or newer)
  • Existing doorbell wiring (8-24VAC)
  • Ring Pro Power Kit (included)
  • Mounting bracket and hardware
  • Screwdriver
  • Smartphone with Ring app
  • 2.4GHz Wi-Fi network
  • Ring account
  • Voltage tester (recommended)

Step-by-Step Setup

  1. Turn off power: Switch off the circuit breaker that controls your doorbell transformer. Use a voltage tester to confirm power is off.
  2. Remove existing doorbell: Unscrew your old doorbell from the wall and disconnect the two wires. Note which wire connects where.
  3. Install Pro Power Kit: Locate your indoor door chime. Connect the included Pro Power Kit to your chime's "Front" and "Trans" terminals to ensure proper power delivery.
  4. Download the Ring app: Install and sign in to your Ring account.
  5. Add the doorbell: Tap "Set Up a Device" → "Doorbells" → "Wired Doorbell."
  6. Scan the QR code: Find it on the back of the doorbell or in the packaging.
  7. Connect doorbell wires: Attach the existing doorbell wires to the two screws on the back of the Ring Wired Doorbell. Polarity doesn't matter.
  8. Mount the doorbell: Use the mounting plate as a template to mark screw holes. Secure the plate, then snap the doorbell onto the plate. Install the faceplate.
  9. Restore power: Turn the circuit breaker back on. The doorbell will boot up (spinning white light).
  10. Complete Wi-Fi setup: Follow the app prompts to connect the doorbell to your Wi-Fi network.

Key Features

  • 1080p HD video
  • Night vision
  • Two-way talk
  • Motion-activated alerts
  • Customizable motion zones
  • Slim, compact design
  • Hardwired for continuous power
  • Works with existing door chime
  • Works with Alexa

Troubleshooting

  • Doorbell not receiving power: Verify circuit breaker is on. Check that Pro Power Kit is installed correctly at chime. Test voltage at doorbell wires (should be 8-24VAC).
  • Existing chime not ringing: Ensure Pro Power Kit is installed on correct terminals. Enable mechanical chime in Ring app settings. Check chime type compatibility.
  • Setup mode won't activate: The doorbell enters setup mode automatically when powered. If not, press and hold the orange button on the right side for 20 seconds.
  • Video quality poor: Check Wi-Fi signal strength in Device Health. Clean the camera lens. Ensure adequate lighting.
  • Motion detection missing events: Adjust motion zones to cover the desired area. Increase motion sensitivity. Check that motion detection is enabled.
  • Doorbell feels warm: Some warmth is normal due to continuous power. If excessively hot, verify voltage is within 8-24VAC range.