What's in the Box
The Yale Assure Lock 2 Touch with WiFi package includes the exterior escutcheon with a fingerprint sensor and keypad, the interior lock assembly with a built-in WiFi module, a mounting plate, a latch bolt, strike plates, four AA batteries, a DoorSense magnet, a key override set, installation hardware, and an installation guide. The "Touch" model adds a fingerprint reader to the keypad, allowing you to unlock the door with your fingerprint in addition to entry codes and the Yale Access app.
Prerequisites
Before starting the installation, verify the following:
- Your door has a standard deadbolt bore (2-1/8 inch face hole, 1-inch edge hole)
- Door thickness is between 1-3/8 inches and 2-1/4 inches
- The door closes and latches properly — a warped or misaligned door will cause lock operation issues
- A 2.4 GHz WiFi network is available (the lock does not support 5 GHz)
- The Yale Access app is installed on your smartphone
- A Yale account is registered in the app
- A Phillips-head screwdriver
Step-by-Step Installation
- Remove the existing deadbolt by unscrewing the interior assembly, pulling out the exterior assembly, and removing the latch bolt from the edge of the door.
- Insert the Yale latch bolt into the door edge with the "UP" label facing upward. Fasten it with the included screws.
- Install the strike plate on the door frame. Test that the door closes and the bolt slides into the strike plate cleanly. Adjust the plate position if needed.
- Feed the cable from the exterior keypad and fingerprint assembly through the door hole. Hold the exterior piece flush against the door face.
- From the interior side, place the mounting plate over the assembly, align the screw holes, and connect the cable to the interior lock module.
- Attach the interior assembly to the mounting plate, insert four AA batteries, and secure with screws. Avoid overtightening to prevent misalignment.
- Place the DoorSense magnet on the door frame aligned with the indicator on the lock. This lets the lock detect whether the door is open or closed.
App Pairing and Configuration
Open the Yale Access app and tap "Set Up a New Device." Select the Assure Lock 2 Touch model. The app will connect via Bluetooth and then walk you through WiFi setup. Create a master pin code and add additional user codes for family members. To register fingerprints, go to the lock settings in the app and select "Fingerprints." Place your finger on the sensor multiple times from different angles until the app confirms enrollment — register at least two fingers per person in case one hand is wet or injured. Enable auto-lock, DoorSense alerts, and one-touch locking based on your preferences. You can also configure which entry methods are active — fingerprint only, code only, or both.
Smart Home Integration Tips
The Yale Assure Lock 2 Touch with WiFi supports Amazon Alexa, Google Assistant, and Apple HomeKit. Connect through the Yale Access app's integrations section. With HomeKit, the lock appears in the Apple Home app and works with Siri — "Hey Siri, lock the front door." Set up HomeKit automations that lock the door automatically when the last person leaves home using geofencing. With Alexa, create routines that lock the door and turn off the lights at bedtime. The Yale Access app's guest access feature lets you create time-limited codes and fingerprint access for visitors, with full activity logs showing who unlocked the door and when.
Quick Troubleshooting
If the fingerprint sensor does not recognize your finger, make sure the sensor surface is clean and dry. Re-register your fingerprints in the app if recognition continues to fail, and try registering the same finger multiple times with slight angle variations. If the lock does not respond after installation, verify battery orientation and the cable connection between exterior and interior assemblies. If WiFi setup fails but Bluetooth works, ensure your router is on 2.4 GHz and consider a WiFi extender near the door. If the bolt does not extend or retract smoothly, check door alignment and strike plate positioning.
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