Aeotec Z-Wave Troubleshooting
Aeotec makes Z-Wave hubs (SmartThings-compatible), sensors, and controllers. They're known for the MultiSensor and Range Extenders.
Smart Home Hub (SmartThings)
Hub Setup
- Connect hub via Ethernet to your router
- Download SmartThings app and create account
- Add hub using the serial number on the label
- Wait for firmware update to complete
Hub Offline
- Check Ethernet cable connection
- Verify router has internet access
- Power cycle the hub (unplug 30 seconds)
- Check SmartThings service status
MultiSensor 7 Issues
Pairing
- Put hub in inclusion mode
- Press the action button on the sensor
- If battery-powered, it may need to be woken up (press button)
- USB-powered sensors are always listening
Sensor Not Reporting
- Check battery level if battery-powered
- Wake the sensor by pressing the button
- Adjust reporting intervals in parameters (frequent reporting drains battery)
- Move closer to the hub or a Z-Wave repeater
Motion Detection
- Adjust sensitivity via parameters
- Mount at appropriate height (7 feet recommended)
- Avoid pointing at heat sources or windows
- PIR has a "blind time" between detections (configurable)
Door/Window Sensor 7
- Ensure magnet aligns with sensor (check indicator marks)
- Gap should be under 20mm when closed
- Replace battery when level drops below 20%
- Can also detect tilt/vibration (configure in parameters)
WallMote/NanoMote
Scene controllers for automation:
- Pair to your Z-Wave hub like any other device
- Configure button actions in your hub's automation
- Supports single press, double press, hold
- WallMote mounts on wall; NanoMote is portable
Range Extender / Smart Switch 7
- Acts as a Z-Wave repeater to extend network
- Place between distant devices and the hub
- Also functions as a smart outlet
- Monitor power consumption through hub