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Amcrest offers affordable IP cameras with local storage and RTSP support. This guide covers common issues.

Camera Won't Connect to WiFi

Initial setup problems:

  • Amcrest app: Use Amcrest View Pro app or Amcrest Cloud app
  • 2.4GHz: Most cameras only support 2.4GHz WiFi
  • WPS: Can use WPS button on router for quick setup
  • Web interface: Connect via ethernet first to configure WiFi
  • Reset: Hold reset button 30 seconds for factory reset

Can't Access Camera Remotely

Remote viewing issues:

  • P2P mode: Enable P2P/cloud in camera settings
  • Port forwarding: Not needed for P2P, but required for direct IP access
  • DDNS: Set up DDNS if using direct connection without P2P
  • Firewall: Check if firewall blocks camera traffic

Video Stream Problems

Buffering and quality issues:

  • Bandwidth: Reduce stream resolution/bitrate if buffering
  • Sub-stream: Use sub-stream for viewing, main stream for recording
  • WiFi signal: Check camera WiFi signal strength
  • Encoding: Try H.264 instead of H.265 for compatibility

Motion Detection Issues

Alert and recording problems:

  • Enable detection: Turn on motion detection in camera settings
  • Detection zones: Configure motion zones to reduce false alerts
  • Sensitivity: Adjust sensitivity level (higher = more sensitive)
  • Schedule: Check motion detection schedule settings
  • Notifications: Enable push notifications in app

Home Assistant Integration

Local integration options:

  • RTSP stream: Add camera using RTSP URL in generic camera
  • Amcrest integration: Official integration provides more controls
  • ONVIF: Many Amcrest cameras support ONVIF protocol
  • Frigate: Works great with Frigate NVR for AI detection

SD Card and Recording

Local storage issues:

  • Format card: Format SD card in camera, not computer
  • Card size: Check maximum supported card size
  • Overwrite: Enable overwrite to continue recording when full
  • Playback: Access recordings through web interface or app