Arlo Go 2 offers cellular connectivity for locations without WiFi. This guide covers setup and cellular issues.
Camera Not Activating
- Requires Arlo Secure or Mobile plan
- Insert SIM card with data plan
- Power on and wait for LED sequence
- Add to Arlo app (may take several minutes)
- Cellular activation can take up to 24 hours
Poor Cellular Signal
- Check signal strength in Arlo app
- Position camera for better reception
- Height improves cellular signal
- Avoid metal enclosures or buildings
- External antenna available for some regions
Not Recording Events
- Verify data plan has remaining data
- Check motion detection is enabled
- Adjust sensitivity for outdoor use
- Configure activity zones for focus areas
- Low battery reduces recording
Battery and Solar Panel
- Internal battery lasts 2-4 weeks typical
- Solar panel extends runtime indefinitely
- Position panel in direct sunlight
- Winter/cloudy reduces solar charging
- Check charging status in Arlo app
WiFi Fallback Mode
- Go 2 can use WiFi when available
- Configure WiFi in Arlo app settings
- Saves cellular data when on WiFi
- Automatically switches between connections
- WiFi requires 2.4GHz network
Live View Issues
- Live view uses more data than clips
- Cellular latency is higher than WiFi
- Reduce quality setting to save data
- Two-way audio works over cellular
- Check data usage in Arlo app