Blink Camera Not Syncing or Offline

Blink Camera Troubleshooting

Blink cameras (owned by Amazon) connect to a Sync Module or directly via WiFi (Mini). They're known for long battery life and Alexa integration.

Camera Won't Sync

Sync Module Setup

1. Download Blink app and create account
2. Plug in Sync Module near your router
3. Add Sync Module in app using the serial number
4. Connect to 2.4GHz WiFi
5. Then add cameras to the Sync Module

Adding Cameras

1. In app, tap + > Blink Camera
2. Scan the QR code on the camera
3. Camera will sync to the Sync Module
4. LED blinks blue during sync, solid blue when connected

Sync Failed

• Move camera closer to Sync Module (within 100 ft typical)
• Check Sync Module is online (green LED)
• Reset camera: Remove batteries, wait 10 sec, reinsert
• Delete and re-add the camera in the app

Blink Mini (WiFi Direct)

Blink Mini connects directly to WiFi, no Sync Module needed:

• Setup in app, connecting to 2.4GHz WiFi
• Requires USB power (included adapter)
• Can still be grouped with Sync Module cameras

Camera Offline

• Check WiFi signal at camera location
• Verify Sync Module is online
• Replace batteries if battery-powered (2 AA lithium)
• Power cycle the Sync Module

Recording Issues

• Check that "Motion Detection" is enabled for the camera
• Verify system is "Armed" (home screen toggle)
• Check storage: Sync Module 2 supports USB drive for local storage
• Cloud storage requires Blink subscription

Motion Detection Problems

• Adjust sensitivity slider in camera settings
• Modify motion zones to focus on important areas
• Set activity zones to reduce false triggers
• Retrigger time affects how often it records (5 sec to 60 sec)

Alexa Integration

• Link Blink account in Alexa app
• "Alexa, show me [camera name]" on Echo Show/Fire TV
• Create Alexa routines with Blink motion as trigger
• Arm/disarm via voice: "Alexa, arm Blink"