Carro Smart Ceiling Fan Not Connecting or Responding

Carro smart ceiling fans offer app and voice control with integrated lighting. This guide covers connectivity issues.

Fan Not Connecting to WiFi

1. Fan requires 2.4GHz WiFi network
2. Turn fan off/on 3 times quickly for pairing mode
3. Light blinks when in pairing mode
4. Use Smart Life or Carro Home app
5. Keep phone near fan during setup

Remote Not Working

1. Replace remote battery (CR2025 typical)
2. Re-pair remote: Hold button until light blinks
3. Remote works via RF, not WiFi
4. Range is approximately 30 feet
5. Wall switch must provide power

Fan Speed Not Changing

1. Check wall switch is providing power
2. Speed changes may have slight delay
3. Verify correct fan selected in app
4. Test with included remote
5. Factory reset if speeds stuck

Light Not Responding

1. Light controlled separately from fan
2. Check light is enabled in app
3. Dimming may not work on all models
4. Color temperature adjustable on some models
5. Replace LED module if light fails completely

Voice Control

1. Link Smart Life in Alexa/Google app
2. Fan and light appear as separate devices
3. "Turn on ceiling fan" for fan motor
4. "Turn on ceiling fan light" for light
5. "Set fan to 50 percent" for speed control

Timer and Schedule

1. Set timers in app (auto-off after X hours)
2. Schedule on/off times in Smart Life app
3. Create scenes for bedtime routines
4. Timer useful for sleep mode (gradual off)