ChargePoint Home Flex is a popular Level 2 EV charger with WiFi connectivity and smart features. This guide covers common issues.
Charger Won't Connect to WiFi
Initial setup problems:
- ChargePoint app: Use ChargePoint app for initial setup
- 2.4GHz only: Home Flex only connects to 2.4GHz WiFi
- Bluetooth pairing: Setup uses Bluetooth - keep phone close
- Garage signal: WiFi may be weak in garage - consider extender
- Reset: Hold button 10 seconds to reset network settings
Vehicle Not Charging
When charging doesn't start:
- J1772 connection: Ensure connector is fully seated in vehicle
- Schedule: Check if charging schedule is preventing start
- Amperage: Verify amperage setting matches circuit capacity
- LED status: Check LED color for error indication
- Circuit breaker: Verify breaker hasn't tripped
- Vehicle settings: Some EVs need charging enabled in car settings
LED Status Indicators
Understanding LED colors:
- Green breathing: Ready to charge
- Blue solid: Vehicle connected, not charging
- Blue pulsing: Actively charging
- Yellow: Waiting (scheduled or utility delay)
- Red: Fault condition - check app for details
Scheduled Charging Issues
When schedules don't work:
- Time zone: Verify correct time zone in app
- Utility rates: Check if utility program is affecting schedule
- Vehicle schedule: Disable vehicle's charging schedule to avoid conflicts
- App settings: Ensure schedule is enabled and set correctly
Smart Home Integration
Connecting to platforms:
- Alexa: Enable ChargePoint skill for status and control
- Google Home: Link account in Google Home
- Home Assistant: ChargePoint integration available (cloud-based)
- Automations: Can automate based on charging status