Eve Thermo and Weather Sensors Not Reporting

Eve Thermo is a smart radiator valve for heating control, and Eve Weather monitors outdoor temperature, humidity, and pressure. This guide covers connectivity and control issues for both devices.

Eve Thermo Pairing Issues

Symptoms

  • Not found in Eve or Home app
  • Display shows but won't pair
  • Batteries installed but no response

Solutions

  1. Install batteries - Use 2x AA batteries, ensuring correct polarity.
  2. Activate device - Press dial to wake up the device before pairing.
  3. Thread border router - Newer models use Thread. Ensure you have HomePod mini/Apple TV.
  4. Bluetooth range - Older models use Bluetooth. Stay within 30 feet.
  5. Reset - Remove batteries for 30 seconds, then reinstall and pair.

Eve Weather Not Updating

Symptoms

  • Readings stuck
  • Shows offline
  • Data not syncing to app

Solutions

  1. Battery level - Eve Weather uses CR2450 battery. Replace if low.
  2. Thread connection - Modern Eve Weather uses Thread for better connectivity.
  3. Outdoor placement - Position in shade, protected from rain but with airflow.
  4. Distance from hub - Keep within Thread/Bluetooth range of your home hub.

Eve Thermo Temperature Control Issues

Symptoms

  • Room doesn't reach target temperature
  • Valve motor not moving
  • Always heating or never heating

Solutions

  1. Valve installation - Ensure valve is properly mounted on radiator with adapters if needed.
  2. Calibration - Run valve calibration in Eve app after installation.
  3. Window detection - If window open detection triggers, heating pauses.
  4. Offset - If room temp seems off, apply temperature offset in settings.
  5. Radiator check - Verify radiator is bled and heating system is working.

Schedules and Automations

Symptoms

  • Schedule not followed
  • Temperature changes unexpectedly
  • Vacation mode issues

Solutions

  1. Use Eve schedules - Eve app has more detailed scheduling than Home app.
  2. Check for conflicts - Multiple automations may conflict.
  3. Away/vacation - Enable away mode to maintain frost protection temperature.
  4. Home Hub - Automations require Apple TV or HomePod as home hub.

Matter Cross-Platform

Symptoms

  • Not working with Alexa/Google
  • Matter upgrade issues

Solutions

  1. Check model - Only Matter versions work with non-Apple platforms.
  2. Update firmware - Some Thread models can upgrade to Matter via Eve app.
  3. Share from HomeKit - After HomeKit pairing, share to other controllers via Matter.