GE Enbrighten Z-Wave Dimmer Not Dimming or Pairing

Problem Description

Your GE Enbrighten Z-Wave Plus Smart Dimmer is not pairing with your hub, not dimming properly, or lights flicker when dimmed.

Common Causes

• Incompatible bulb type
• No neutral wire connected
• Not properly excluded before pairing
• Z-Wave hub out of range
• Minimum load not met

Solutions

1. Check Bulb Compatibility

• Use dimmable LED or incandescent bulbs only
• Check bulb packaging says dimmable
• Some CFL bulbs are not dimmable
• Try different bulb brand if flickering

2. Verify Wiring

• GE Enbrighten requires neutral wire
• Line connects to brass screw
• Load connects to black screw
• Neutral connects to white screw
• No neutral = dimmer will not work

3. Exclude Then Include

1. Put hub in exclusion mode
2. Press UP paddle once on the dimmer
3. Wait for exclusion confirmation
4. Put hub in inclusion mode
5. Press UP paddle once to include

4. Adjust Dim Level Range

1. Some hubs allow setting min/max dim levels
2. Set minimum to 10-20% if LEDs flicker at low levels
3. Set maximum to 99% if bulbs buzz at full

5. Check Minimum Load

• Dimmer needs minimum wattage to operate
• Single LED bulb may not be enough
• Try adding another bulb to the circuit
• Or use a minimum load capacitor

6. Factory Reset

1. Press and hold UP paddle
2. While holding UP, press DOWN paddle 3 times
3. LED will flash to confirm reset
4. Re-pair with your hub

When to Contact Support

Contact GE/Jasco Support if the dimmer makes buzzing sounds, gets very hot, or trips your circuit breaker.