Google Nest Cameras Not Connecting or Recording

Google Nest cameras including the Nest Cam (indoor/outdoor) and Nest Cam with Floodlight provide smart security with Google Home integration. This guide covers connectivity and recording issues.

Camera Not Connecting During Setup

Symptoms

• QR code scan fails
• Camera not found in Google Home
• Setup times out

Solutions

1. Use Google Home app - Set up via Google Home, not old Nest app.
2. Power on camera - Wait for status light to indicate ready for setup.
3. 2.4GHz or 5GHz - Nest cameras support both bands.
4. Same network - Phone must be on same WiFi network.
5. Reset camera - Hold reset button for 10 seconds until light flashes.

Video Not Recording

Symptoms

• No event history
• Live view works but no clips
• Missing motion events

Solutions

1. Nest Aware subscription - Event video history requires Nest Aware subscription.
2. Check subscription - Verify subscription is active in Google Home settings.
3. Activity zones - Configure zones to focus recording on important areas.
4. Camera settings - Ensure recording is enabled in camera settings.

Nest Cam with Floodlight Issues

Symptoms

• Floodlight not turning on
• Light stays on constantly
• Motion light sensitivity wrong

Solutions

1. Check wiring - Requires existing outdoor light wiring (line, neutral, ground).
2. Light settings - Configure light behavior in Google Home camera settings.
3. Brightness - Adjust floodlight brightness level.
4. Schedule - Set when lights can activate (dusk to dawn, etc.).

Battery Camera Issues

Symptoms

• Battery drains quickly
• Camera goes offline
• Events delayed

Solutions

1. Reduce sensitivity - High sensitivity causes more recordings and faster drain.
2. Limit live view - Frequent streaming uses significant battery.
3. WiFi signal - Weak signal uses more power. Improve WiFi at camera location.
4. Wired power option - Consider weatherproof cable for continuous power.

Person/Package Detection

Symptoms

• Not detecting people
• Package alerts not working
• Too many false alerts

Solutions

1. Nest Aware required - Smart detection features need Nest Aware subscription.
2. Configure alerts - Enable specific alert types (people, packages, vehicles).
3. Activity zones - Define zones to reduce false alerts from busy areas.
4. Camera position - Ensure camera has clear view of detection areas.