Google Nest Doorbells offer smart alerts with person/package detection. This guide covers common issues.
Doorbell Won't Connect
Setup issues:
- Google Home app: Use Google Home app for setup
- QR code: Scan QR on doorbell or quick start guide
- 2.4GHz or 5GHz: Newer models support both bands
- Bluetooth: Keep phone close with Bluetooth on during setup
- Factory reset: Hold reset button for 10 seconds
Wired vs Battery Model
Model-specific issues:
- Battery model: Charge when battery low, can be wired for trickle charge
- Wired model: Requires 16-24VAC, Nest power connector if needed
- Continuous recording: Only wired model supports 24/7 recording
- Existing chime: Works with most doorbell chimes
Alert and Detection Issues
When alerts aren't working:
- Activity zones: Configure zones in Google Home
- Detection types: Enable person, package, vehicle, animal detection
- Nest Aware: Smart alerts require Nest Aware subscription
- Familiar faces: Set up face recognition for known people
- Notifications: Check notification settings in Google Home
Video Quality
Stream and recording issues:
- Bandwidth: Needs stable upload for cloud recording
- Quality settings: Adjust in camera settings if buffering
- Night vision: Ensure IR LEDs aren't blocked
- HDR: HDR mode helps in challenging lighting
Home Assistant Integration
For HA users:
- Nest integration: Requires Google Cloud project setup
- Camera entity: View stream in HA dashboard
- Events: Person detected events for automation
- Limitations: Some features only work in Google Home