The Govee WiFi Hygrometer Thermometer monitors temperature and humidity with app alerts. This guide addresses reporting accuracy and connectivity issues.
Common Symptoms
- Temperature readings seem inaccurate
- Humidity readings fluctuating wildly
- Readings not updating in app
- Alerts not triggering despite conditions
- Sensor showing offline
- Historical data gaps
Accuracy Troubleshooting
1. Proper Placement
Sensor placement significantly affects readings:
- Keep away from direct sunlight
- Don't place near windows, vents, or radiators
- Avoid locations near heat-generating appliances
- Position at representative location for room
- Keep away from exterior walls
2. Allow Stabilization
- Sensor needs 30-60 minutes to acclimate to new location
- Readings may fluctuate when first placed
- Temperature changes should be gradual
3. Verify with Reference
- Compare readings with known accurate thermometer
- Some variance (±1-2°F, ±3-5% RH) is normal
- If consistently off by same amount, note the offset
- Check calibration settings in app if available
Connectivity Issues
WiFi Reconnection
- Check signal strength at sensor location
- Verify router is broadcasting 2.4GHz network
- Remove and re-add sensor if offline
- Consider sensor location relative to router
Bluetooth vs WiFi Models
- Bluetooth-only models require phone nearby for syncing
- WiFi models provide continuous remote monitoring
- Check model specifications to confirm connectivity type
Data Reporting Issues
Readings Not Updating
- Pull down to refresh in app
- Check that sensor battery isn't low
- Verify internet connection on your phone
- Force close and reopen Govee app
Historical Data Gaps
- Gaps indicate sensor was offline during that period
- Check WiFi stability in sensor location
- Power outages will cause data gaps
- Battery-powered sensors may sleep to conserve power
Alert Configuration
Setting Up Alerts
- Open sensor in Govee app
- Tap Settings > Alert Settings
- Set high/low thresholds for temperature and humidity
- Enable push notifications
- Test by temporarily setting threshold near current reading
Alerts Not Working
- Verify phone notifications enabled for Govee app
- Check alert thresholds are set correctly
- Ensure sensor is online and reporting
- Check phone's Do Not Disturb settings
Battery Replacement
For battery-powered models:
- Check battery indicator in app
- Replace when level drops below 20%
- Use quality AAA batteries
- Expected life: 6-12 months depending on conditions
- Frequent reporting may drain battery faster
Display Issues
If sensor has built-in display:
- Low battery can cause dim display
- Verify display matches app readings
- Display updates locally, app may have slight delay
- Clean display surface for better visibility
Integration with Smart Home
For Alexa or Google integration:
- Link Govee account in voice assistant app
- Can ask for current temperature and humidity
- Set up routines based on sensor readings
- Note: some advanced automations may require IFTTT
When to Contact Support
Contact Govee support if:
- Readings are consistently off by large margins (>5°F, >10% RH)
- Display doesn't turn on
- Sensor won't connect after multiple reset attempts
- Physical damage to sensor housing