Govee Smart LED and Heater Not Connecting

Govee offers a range of smart products including LED strips and smart heaters with app control. This guide covers connectivity and control issues.

Device Not Connecting

Symptoms

• Not found in Govee Home app
• Bluetooth pairing fails
• WiFi setup times out

Solutions

1. Use Govee Home app - Download official Govee Home app.
2. Bluetooth first - Many Govee devices pair via Bluetooth before WiFi setup.
3. 2.4GHz WiFi - WiFi-enabled devices only support 2.4GHz networks.
4. Reset device - Hold power button for 5-10 seconds or unplug and replug.
5. Permissions - Enable Bluetooth and location permissions for Govee app.

LED Strip Issues

Symptoms

• Colors not correct
• Sections not lighting
• Music sync not working

Solutions

1. Check connections - Ensure strip connectors are fully seated.
2. Color calibration - Use app to adjust white balance if colors seem off.
3. Dead sections - Check for physical damage at dark sections.
4. Music sync - Enable microphone permission for music mode. Use controller mic, not phone.
5. Controller placement - Keep controller away from walls for best mic pickup.

Smart Heater Issues

Symptoms

• Heater won't turn on via app
• Temperature reading wrong
• Timer not working

Solutions

1. Safety features - Heater has tip-over and overheat protection. Check placement.
2. Temperature calibration - Room temp sensor may need offset. Compare to known thermometer.
3. Oscillation - If oscillation not working, ensure nothing is blocking movement.
4. Timer - Set timers in app for scheduled heating.

Voice Control

Symptoms

• Alexa/Google can't find devices
• Voice commands don't work
• Color commands fail

Solutions

1. Link Govee account - Enable Govee Home skill in Alexa or link in Google Home.
2. Discover devices - After linking, discover devices in voice assistant.
3. Specific names - Rename devices clearly like "Bedroom LED Strip."
4. Color commands - Say "Turn strip blue" or "Set strip to 50% brightness."

Bluetooth vs WiFi

Symptoms

• Only works when home
• Delayed response
• Can't set schedules

Solutions

1. WiFi for remote - WiFi connection required for remote control and schedules.
2. Bluetooth range - Bluetooth-only control works within 30 feet.
3. Upgrade path - Some basic strips are Bluetooth-only. Check model specifications.
4. Complete WiFi setup - After Bluetooth pairing, complete WiFi setup in app for full features.