Skip to main content

JBL smart speakers offer premium audio with voice assistant options. This guide covers connectivity issues.

Authentics 500 Setup

  1. JBL One app for initial setup
  2. Supports Alexa and Google natively
  3. Choose assistant during setup
  4. WiFi required for streaming features
  5. Bluetooth works independently

Link Portable Setup

  1. Google Home app for setup
  2. Google Assistant built-in
  3. Portable with built-in battery
  4. WiFi and Bluetooth connectivity
  5. Waterproof for outdoor use

Voice Assistant Not Responding

  1. Check microphone isn't muted
  2. Verify WiFi connection stable
  3. Say wake word clearly toward speaker
  4. Re-link assistant account if needed
  5. Factory reset: Hold buttons per manual

AirPlay 2 (Authentics)

  1. Supported on Authentics series
  2. Appears in AirPlay menu automatically
  3. Multi-room with other AirPlay speakers
  4. Update firmware for latest features
  5. Works alongside other streaming

Chromecast Built-in

  1. Cast from compatible apps
  2. Speaker appears in cast menu
  3. Group with other Cast speakers
  4. Works on same network
  5. Voice control via Google

Bluetooth Pairing

  1. Press Bluetooth button for pairing mode
  2. Find "JBL [model]" in phone settings
  3. Multiple devices can be paired
  4. Auto-reconnect to known devices
  5. Works without WiFi