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TP-Link Kasa cameras and doorbells offer local storage options. This guide covers common issues.

Camera Won't Connect

Setup issues:

  • Kasa app: Use Kasa Smart app
  • 2.4GHz: Cameras only connect to 2.4GHz
  • QR code: Scan QR code during setup
  • Reset: Hold reset button until LED blinks
  • Power: Ensure camera has stable power

Video Streaming Issues

When video doesn't play:

  • WiFi signal: Camera needs strong signal
  • Bandwidth: Check internet upload speed
  • Resolution: Lower resolution if buffering
  • Router distance: Camera may be too far from router

Doorbell Issues

For Kasa Video Doorbell:

  • Wiring: Check existing doorbell wiring
  • Transformer: May need upgraded transformer
  • Chime: Works with most mechanical chimes
  • Power: Verify receiving adequate power

Motion Detection

Alert and detection issues:

  • Motion zones: Configure detection zones
  • Sensitivity: Adjust for environment
  • Activity zones: Reduce false alerts with zones
  • Notifications: Check notification settings

Local Storage

SD card recording:

  • SD card: Insert compatible SD card
  • Format: Format card in camera app
  • Continuous: Can record continuously or on motion
  • Playback: View recordings in Kasa app

Spotlight Issues

For Kasa Outdoor Spotlight:

  • Motion light: Configure when spotlight activates
  • Brightness: Adjust spotlight brightness
  • Schedule: Set lighting schedules
  • Color temperature: Adjust light warmth