Nanoleaf Skylight Ceiling Panels Not Working

Nanoleaf Skylight are ceiling-mounted modular light panels offering ambient and task lighting. This guide covers installation and operational issues.

Common Symptoms

  • Panels not turning on
  • Some panels not working
  • WiFi or Thread connection issues
  • Colors not matching
  • Dimming not working properly

Installation Verification

Electrical Requirements

  • Requires hardwired ceiling installation
  • Connect to standard ceiling junction box
  • Follow included wiring diagram
  • Professional installation recommended

Panel Connections

  • Panels connect via modular connectors
  • Ensure each connection clicks into place
  • Power flows through connector chain
  • Controller panel required

Power Issues

No Panels Lighting

  1. Check circuit breaker for ceiling light circuit
  2. Verify wall switch is ON
  3. Check wiring at junction box
  4. Ensure hot, neutral, ground connected correctly

Some Panels Not Working

  • Find where working panels end
  • Check connector at that junction
  • Reseat or replace connector
  • May need to disconnect and reconnect from ceiling

Network Setup

WiFi/Thread Connection

  1. Power on Skylight
  2. Open Nanoleaf app
  3. Tap + and select Skylight
  4. Follow pairing prompts

Thread Mode

  • Skylight can join Thread network
  • Requires Thread border router
  • Can act as Thread router for other devices

Dimming

Smart Dimming

  • Dimming controlled via app or voice
  • Don't use with traditional wall dimmer
  • If existing dimmer, replace with on/off switch

Scene Dimming

  • Create scenes with specific brightness levels
  • Different panels can have different brightness
  • Circadian mode adjusts throughout day

Color and White Modes

Task Lighting

  • High CRI for accurate color rendering
  • Adjustable color temperature
  • Good for kitchen, office areas

Ambient Lighting

  • Full RGB color range available
  • Download scenes from Discover
  • Create custom color palettes

Layout Configuration

Update Layout in App

  1. If panel arrangement changed
  2. Go to device settings in Nanoleaf app
  3. Select "Update Layout"
  4. App will detect current configuration

HomeKit Integration

  • Scan HomeKit code during setup
  • Appears as single light or room
  • Control via Siri and Home app
  • Include in scenes and automations

Factory Reset

  1. Find reset button on controller panel
  2. Press and hold 10+ seconds
  3. Panels will flash indicating reset
  4. Remove from app and re-add

When to Contact Support

Contact Nanoleaf support if:

  • Panels won't power on after verifying wiring
  • Multiple defective panels
  • Controller failure
  • Physical damage from installation