Netatmo Camera or Thermostat Not Connecting

Netatmo offers privacy-focused smart cameras, doorbells, and thermostats. This guide covers issues.

Device Not Connecting to WiFi

  1. Use Netatmo Home or Energy app
  2. Devices require 2.4GHz WiFi
  3. Follow app pairing prompts
  4. Keep phone near device
  5. Factory reset: Hold button 15 seconds

Indoor Camera Setup

  1. Welcome camera has face recognition
  2. Local microSD storage included
  3. No subscription required
  4. Privacy shutter available
  5. HomeKit Secure Video compatible

Outdoor Camera (Presence)

  1. Built-in floodlight
  2. Differentiates people, cars, animals
  3. Alert zones configurable
  4. Local storage on SD card
  5. Requires outdoor electrical box

Thermostat Features

  1. OpenTherm or relay installation
  2. Modulating control with OpenTherm
  3. Schedule via app
  4. Auto-Adapt learns heating time
  5. Room sensors available separately

Video Doorbell

  1. Wired installation required
  2. 16-24V AC transformer
  3. Face recognition available
  4. Local recording on SD
  5. Works with existing chime

Home Assistant Integration

  1. Netatmo integration built-in
  2. Cloud API for cameras
  3. Thermostat and camera entities
  4. Webhook for alerts
  5. Local camera feed via RTSP