Reolink Argus 4 Pro Not Connecting or Recording Issues

Problem Description

Your Reolink Argus 4 Pro camera is not connecting to WiFi, not appearing in the Reolink app, failing to record motion events, or showing poor video quality.

Common Causes

• Camera not in setup mode
• WiFi signal too weak
• SD card issues
• Battery depleted
• Router blocking camera connection

Solutions

1. Check Battery Status

• Open Reolink app and check battery percentage
• Charge using included solar panel or USB cable
• Battery should be above 20% for reliable recording

2. Reconnect to WiFi

1. Press and hold reset button for 5 seconds
2. Camera will announce it is ready for setup
3. Open Reolink app and tap + to add device
4. Follow setup wizard to connect to WiFi

3. Verify WiFi Requirements

• Argus 4 Pro supports both 2.4GHz and 5GHz
• Ensure camera is within WiFi range
• Check signal strength in camera settings
• Use dual-band if available for better performance

4. Check SD Card

1. Ensure SD card is properly inserted
2. Use Class 10 or higher microSD (up to 128GB)
3. Format card through Reolink app if needed
4. Check available space in storage settings

5. Configure Motion Detection

1. In app, go to camera settings
2. Find Motion Detection or AI Detection
3. Enable person/vehicle detection if available
4. Adjust sensitivity as needed
5. Set detection schedule if desired

6. Update Firmware

1. Open camera settings in app
2. Go to Device Info or Firmware
3. Check for updates and install
4. Keep camera online during update

7. Factory Reset

1. Press and hold reset button for 10+ seconds
2. Camera will announce reset complete
3. Set up camera again from scratch

When to Contact Support

Contact Reolink Support if the camera will not power on, makes unusual sounds, or shows hardware damage.