TP-Link Tapo smart home products offer affordable WiFi-connected devices. This guide covers common issues.
Device Won't Connect to WiFi
Initial setup problems:
- Tapo app: Use TP-Link Tapo app (not Kasa app)
- 2.4GHz only: Most Tapo devices only support 2.4GHz WiFi
- Pairing mode: Hold reset button until LED blinks rapidly
- Bluetooth setup: Newer devices use Bluetooth for initial configuration
- TP-Link ID: Create TP-Link account before setup
Device Goes Offline
Connection stability issues:
- WiFi signal: Ensure good 2.4GHz signal at device location
- Router settings: Disable AP isolation if enabled
- DHCP reservation: Set static IP for devices
- Firmware: Update device firmware through Tapo app
- Too many devices: Check router connected device limit
Camera Issues
For Tapo cameras:
- QR code: Hold phone steady when scanning QR code during setup
- Night vision: IR may reflect off nearby surfaces - adjust position
- SD card: Format card in camera for local recording
- RTSP: Enable RTSP in camera settings for third-party apps
- Motion zones: Configure zones to reduce false alerts
Matter Tapo Devices
For Matter-enabled products:
- Matter code: QR code on device or packaging
- Multi-platform: Can add to Apple Home, Google Home, Alexa
- Tapo app still works: Can use both Matter platform and Tapo app
Smart Plug Energy Monitoring
For P110/P115 with energy monitoring:
- Real-time power: View current power draw in app
- History: Track daily, weekly, monthly usage
- High load: Check device wattage limits before connecting appliances
Home Assistant Integration
For HA users:
- TP-Link integration: Some Tapo devices work with TP-Link integration
- Tapo integration: HACS has dedicated Tapo integration
- RTSP cameras: Add cameras via generic camera using RTSP
- Local control: Some newer integrations support local API