What You'll Need
- Shark Matrix robot vacuum
- Self-Empty Base
- SharkClean app
- 2.4GHz WiFi network
Step-by-Step Setup
- Position the base: Place the Self-Empty Base against a wall with 3 ft clearance in front.
- Plug in base: Connect to power outlet. The base will light up.
- Place robot on base: Set the Shark Matrix on the charging dock.
- Charge fully: Wait for complete charge before first use (about 3 hours).
- Download SharkClean app: Install on your phone.
- Create account: Sign up for a Shark account.
- Add robot: Tap "Add Product" and select your Shark Matrix model.
- Connect WiFi: Enter your 2.4GHz network credentials.
- Run first clean: Start a full home clean to create a map.
- Review and edit map: Label rooms, set no-go zones, and adjust settings.
- Create schedule: Set up automatic cleaning times.
Key Features
- Matrix Clean navigation for methodical coverage
- Self-emptying base (60-day capacity)
- Precision home mapping
- Room-by-room cleaning
- Works with Alexa and Google Home
- No-go zones and keep-out areas
- Multi-surface brushroll
Troubleshooting
- Base not emptying: Check bag is installed correctly. Ensure robot is fully seated on base.
- Navigation issues: Clean sensors on top and front of robot. Improve lighting in dark areas.
- WiFi connection drops: Move router closer or use a WiFi extender near the base.
- Missing spots: The first clean creates the map. Subsequent cleans are more thorough.
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