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What You'll Need

  • Aeotec Smart Home Hub (SmartThings-compatible)
  • Ethernet cable (included)
  • Power adapter (included)
  • Smartphone with SmartThings app
  • Samsung account
  • Router with available Ethernet port

Step-by-Step Setup

  1. Position the hub: Place the hub centrally in your home for best Zigbee and Z-Wave range. Keep away from metal objects and other wireless devices.
  2. Connect Ethernet: Plug the Ethernet cable into the hub and your router.
  3. Connect power: Plug in the power adapter. Wait for the LED to cycle through colors during boot.
  4. Wait for solid LED: The LED will turn solid when ready for setup (about 2-3 minutes).
  5. Download SmartThings app: Install from your app store and sign in with your Samsung account.
  6. Add the hub: Tap "+" → "Device" → search for "Aeotec" or "SmartThings Hub."
  7. Scan QR code: Scan the QR code on the bottom of the hub or enter the welcome code manually.
  8. Complete setup: Assign the hub to a location and room in your home.
  9. Firmware update: Allow the hub to download and install any available updates.
  10. Start adding devices: Use the "+" button to add Zigbee, Z-Wave, or Wi-Fi devices.

Key Features

  • Zigbee 3.0 support
  • Z-Wave Plus v2 support
  • SmartThings platform compatibility
  • Local automation processing
  • Works with 5000+ devices
  • Matter-ready with firmware updates
  • Works with Alexa, Google Assistant
  • Advanced routines and automations

Troubleshooting

  • Hub not appearing in app: Ensure Ethernet is connected and hub has internet access. Check that your phone is on the same network. Power cycle the hub.
  • LED color meanings: Green = online. Magenta = no internet. Blue = firmware update. Yellow = looking for network. Red = error.
  • Z-Wave devices not pairing: Perform Z-Wave exclusion first to clear previous pairing. Move device close to hub during pairing. Try "Scan nearby" option.
  • Zigbee network issues: Avoid placing hub near Wi-Fi router (interference on 2.4GHz). Add more Zigbee routing devices to extend mesh.
  • Automations running slowly: Ensure local execution is enabled. Check device health in the app. Restart hub if needed.