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What You Will Need

  • Amazon eero Pro 6E (single unit or multi-pack)
  • Smartphone with the eero app installed
  • An active internet connection from your Internet Service Provider (ISP)
  • Your ISP-provided modem (or modem/router combo set to bridge mode)
  • An Ethernet cable (included)
  • An Amazon account

Step 1: Download the eero App and Create an Account

  1. Download the eero app from the App Store (iOS) or Google Play Store (Android).
  2. Open the app and create an eero account using your email address or phone number, or sign in with your Amazon account.
  3. The app will guide you through the entire setup process step by step.

Step 2: Connect Your Gateway eero

The first eero unit you set up acts as the gateway, connecting directly to your modem.

  1. If you have a modem/router combo from your ISP, put it into bridge mode to avoid double NAT issues. Consult your ISP's documentation for instructions.
  2. Unplug your existing modem and wait 30 seconds, then plug it back in and wait for it to fully restart.
  3. Connect the included Ethernet cable from your modem's LAN port to the port on the back of the eero Pro 6E.
  4. Plug the eero Pro 6E into a power outlet using the included power adapter. The LED on the front will blink white while it boots up.
  5. Wait for the LED to pulse blue, indicating the device is ready for setup.

Step 3: Set Up the Gateway in the eero App

  1. In the eero app, tap Set Up a New eero.
  2. The app will search for the nearby eero using Bluetooth. When it finds the device, tap it to continue.
  3. Choose a location name for this eero, such as "Living Room" or "Office." This helps identify it on the network.
  4. Create your Wi-Fi network name (SSID) and password. Choose a strong password you will remember. The eero Pro 6E supports Wi-Fi 6E on the 6GHz band in addition to 2.4GHz and 5GHz.
  5. The eero will connect to the internet and verify the connection. This takes about 2 to 3 minutes.

Step 4: Add Additional eero Units

If you purchased a multi-pack, now add the additional eero units to create your mesh network.

  1. Place the second eero in a location roughly halfway between the gateway eero and the area where you need better coverage. Avoid placing it behind large metal objects or in enclosed cabinets.
  2. Plug the second eero into a power outlet and wait for the LED to pulse blue.
  3. The eero app will prompt you to add the next device. Tap Add Another eero and follow the on-screen instructions.
  4. Repeat for any additional eero units. For a three-pack, place the third unit to extend coverage to the farthest areas of your home.
  5. The eero Pro 6E units communicate wirelessly with each other using a dedicated tri-band backhaul, so you do not need Ethernet cables between them unless you prefer a wired backhaul for maximum speed.

Step 5: Configure Network Settings

  1. In the eero app, tap Settings to customize your network.
  2. Enable eero Secure (subscription required) for advanced security features including ad blocking, content filtering, and threat detection.
  3. Set up profiles for family members to manage device access, set content filters, and schedule internet pauses for specific devices.
  4. Enable DNS over HTTPS under Settings > Network Settings > DNS for added privacy.

Step 6: Connect Your Devices

  1. On each device you want to connect (phones, laptops, smart home devices), go to Wi-Fi settings and select your new eero network name.
  2. Enter the password you created during setup.
  3. The eero system automatically steers devices to the best band (2.4GHz, 5GHz, or 6GHz) and the nearest eero unit for optimal performance.
  4. Wi-Fi 6E capable devices will automatically use the 6GHz band for the fastest speeds and lowest latency.

Tips

  • The eero Pro 6E covers up to 2,000 square feet per unit. A three-pack can cover up to 6,000 square feet.
  • For the best mesh performance, keep eero units no more than 40 to 50 feet apart with minimal walls between them.
  • The eero Pro 6E includes two Ethernet ports on the back, so you can hardwire devices like gaming consoles, desktop computers, or smart TV boxes for maximum speed.
  • The eero acts as a Thread border router and Zigbee hub, allowing compatible smart home devices to connect directly without additional hubs.
  • Manage your network remotely from anywhere using the eero app on your phone.

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