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What You'll Need
- Tuya Smart Hub (Zigbee Gateway)
- Power adapter (included)
- Smartphone with Tuya Smart or Smart Life app
- 2.4GHz Wi-Fi network
- Tuya/Smart Life account
Step-by-Step Setup
- Position the hub: Place centrally in your home for best Zigbee coverage. Keep within Wi-Fi range of your router.
- Download the app: Install Tuya Smart or Smart Life app (both work with Tuya hubs).
- Create account: Sign up or sign in to your account.
- Connect power: Plug in the hub. The indicator light will start blinking rapidly.
- Add the hub: In the app, tap "+" → "Gateway Control" → select your hub model.
- Reset if needed: If the light isn't blinking rapidly, press and hold the reset button for 5 seconds.
- Connect to Wi-Fi: Follow the app prompts to connect the hub to your 2.4GHz network.
- Wait for connection: The hub will connect to Tuya's cloud. The light will turn solid when ready.
- Name the hub: Give it a location name for easy identification.
- Add Zigbee devices: Tap on the hub in the app → "Add subdevice" to start pairing Zigbee devices.
Key Features
- Zigbee 3.0 gateway
- Works with Tuya ecosystem devices
- App control and automations
- Voice control with Alexa and Google
- Scene and automation support
- Supports multiple Zigbee devices
- Cloud connectivity for remote access
- Affordable Zigbee solution
Troubleshooting
- Hub won't enter pairing mode: Press and hold the reset button for 5+ seconds until the light blinks rapidly. Ensure it's powered on.
- Wi-Fi connection fails: Only 2.4GHz networks are supported. Check password. Move hub closer to router during setup.
- Zigbee devices not pairing: Ensure device is Tuya-compatible Zigbee. Factory reset the device. Keep device close to hub during initial pairing.
- Hub offline: Check Wi-Fi connection. Verify internet is working. Power cycle the hub. Check Tuya cloud status.
- Limited device support: Tuya hubs work best with Tuya-branded Zigbee devices. Third-party Zigbee devices may not be compatible.