Amazon eero Mesh WiFi Not Connecting or Speed Issues

Amazon eero mesh systems provide whole-home WiFi coverage. This guide covers connectivity and performance issues.

eero Not Setting Up

1. Gateway eero must connect to modem via ethernet
2. Use eero app (not Alexa app) for initial setup
3. Bluetooth and location required on phone
4. Stand within 5 feet during setup
5. LED turns solid white when connected

Mesh Node Offline

1. Check power connection at node
2. Place nodes within 50 feet of each other
3. Avoid thick walls and floors between nodes
4. Restart node from eero app
5. Move node closer if signal strength weak

Slow WiFi Speeds

1. Run speed test from eero app
2. Check ISP speed at modem (bypass eero)
3. Enable 6GHz band for compatible devices (Pro 6E)
4. Place gateway eero in central location
5. Reduce interference from other electronics

Smart Home Devices Not Connecting

1. Disable "IPv6" if devices fail to connect
2. Some devices need 2.4GHz-only network
3. Create guest network for IoT devices
4. Check device isn't blocked in eero app
5. Disable WPA3 for older devices

Thread Border Router (Pro 6E)

1. eero Pro 6E supports Thread natively
2. Works as border router for Matter devices
3. Thread visible in Home app (iOS)
4. Check Thread network in eero labs settings
5. One border router needed per Thread network

Alexa Integration

1. Link eero in Alexa app for voice control
2. "Alexa, pause WiFi for kids' room"
3. "Alexa, run a speed test"
4. Pause profiles for screen time management
5. eero acts as Zigbee hub with built-in radio