Is your Apple HomePod ignoring "Hey Siri" commands? This guide covers the most common fixes to get Siri working again on your HomePod or HomePod mini.
Why Siri Is Not Working on HomePod
- Hey Siri is turned off in settings
- HomePod lost its WiFi connection
- Software is out of date
- iCloud sync issue
- HomePod needs a restart
How to Fix Siri on HomePod
Make Sure Hey Siri Is Turned On
- Open the Home app on your iPhone or iPad
- Press and hold your HomePod
- Tap the gear icon at the bottom
- Scroll to Siri and make sure Listen for Hey Siri is on
Restart Your HomePod
A restart often fixes Siri problems:
- Open the Home app
- Press and hold your HomePod
- Scroll down and tap Reset HomePod
- Select Restart HomePod
Or simply unplug the HomePod, wait 10 seconds, and plug it back in.
Check Your WiFi Connection
HomePod needs internet access to process Siri requests. Make sure your HomePod is on the same WiFi network as your iPhone. In the Home app, tap your HomePod and check the WiFi status.
Update HomePod Software
- Open the Home app
- Tap the three dots in the top right corner
- Select Home Settings
- Tap Software Update
- If an update is available, install it
Check Your iCloud Account
HomePod uses your iCloud account for personal requests. On your iPhone, go to Settings, tap your name at the top, and make sure you are signed into iCloud. Try signing out and back in if Siri still does not work.
Reset Your HomePod
If nothing else works, reset your HomePod to factory settings:
- Unplug HomePod and wait 10 seconds
- Plug it back in
- Wait 10 seconds, then touch and hold the top
- Keep holding until you hear three beeps
- Siri will confirm the reset is starting