Skip to main content

Denon Home speakers feature HEOS multi-room audio with Alexa built-in. This guide covers connectivity issues.

Speaker Not Connecting to WiFi

  1. Use HEOS app for initial setup
  2. Connect speaker to network via ethernet first
  3. Or use WPS if router supports it
  4. Supports both 2.4GHz and 5GHz WiFi
  5. Factory reset: Hold Connect button 5 seconds

HEOS App Not Finding Speaker

  1. Phone must be on same network as speaker
  2. Force close and reopen HEOS app
  3. Check speaker LED is solid white (connected)
  4. Restart speaker and router if not found
  5. Firewall may block HEOS discovery

Alexa Voice Control

  1. Enable Alexa in HEOS app settings
  2. Sign into Amazon account when prompted
  3. Say "Alexa" followed by command
  4. Check microphone isn't muted
  5. Re-enable if voice activation stops

AirPlay 2 Issues

  1. Requires firmware update for AirPlay 2
  2. iPhone and speaker on same network
  3. Appears in AirPlay menu automatically
  4. Restart speaker if not appearing
  5. Multi-room sync with other AirPlay devices

Multi-Room Audio

  1. Group speakers in HEOS app
  2. All speakers must be on same network
  3. Wired ethernet improves sync
  4. Stereo pair two identical speakers
  5. Adjust individual volumes in group

Home Assistant Integration

  1. HEOS integration discovers speakers
  2. Media player entity for each speaker
  3. Group management via services
  4. Source selection for inputs
  5. TTS announcements supported