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Eve lighting products offer HomeKit-native control with Thread and Matter support. This guide covers connectivity issues.

Light Strip Not Pairing

  1. Use Eve app or Home app for pairing
  2. Scan HomeKit code on controller
  3. Ensure Home Hub is online
  4. Thread versions need border router
  5. Factory reset: Unplug and hold button

Matter Version Setup

  1. Matter versions work with more platforms
  2. Scan Matter QR code
  3. Add to Google Home, Alexa, or HA
  4. Multi-admin supported
  5. Update firmware in Eve app first

Eve Flare Portable Light

  1. Battery-powered portable lamp
  2. Charge via included base
  3. Bluetooth for nearby control
  4. Thread extends range with hub
  5. Candle flicker mode available

Light Switch (Matter)

  1. Requires neutral wire installation
  2. Turn off breaker before install
  3. Works with existing bulbs
  4. Matter for cross-platform control
  5. Physical switch always works

Color and Brightness Issues

  1. Check power supply adequate for strip length
  2. Extension strips need power injection
  3. Adaptive Lighting requires HomeKit
  4. Scenes saved locally on device
  5. Transitions smooth with Thread

Home Assistant Integration

  1. Matter version via Matter integration
  2. HomeKit version via HomeKit Controller
  3. Enable pairing mode in Eve app
  4. Creates light entity with color support
  5. Effects may need manual setup