Flic Buttons Not Triggering Actions

Flic smart buttons (including the Flic 2 and Flic Twist) trigger actions via Bluetooth or through a Flic Hub. This guide covers pairing and action trigger issues.

Button Not Pairing

Symptoms

• Not found in Flic app
• LED doesn't blink
• Pairing fails

Solutions

1. Fresh battery - Replace CR2016 (Flic 2) or CR2032 (Flic Twist) battery.
2. Enable Bluetooth - Phone Bluetooth must be on for button pairing.
3. Hold button - Hold Flic button for 8 seconds until LED blinks to enter pairing.
4. Use Flic app - Download official Flic app for setup.
5. Flic Hub - For hub-based setup, add button to hub in app first.

Button Presses Not Registering

Symptoms

• Click not detected
• Actions don't run
• Sometimes works, sometimes not

Solutions

1. Bluetooth range - Without hub, button needs Bluetooth connection to phone (30 ft).
2. Use Flic Hub - Hub maintains constant connection, works without phone nearby.
3. Check actions - Verify actions are configured in Flic app for click, double-click, hold.
4. Background app - Phone app must be running in background for Bluetooth buttons.
5. Battery - Low battery causes intermittent failures. Replace.

Flic Twist Rotation Issues

Symptoms

• Rotation not detected
• Dimming not smooth
• Wrong direction

Solutions

1. Configure rotation - Set up rotation actions in Flic app for dimming or volume.
2. Sensitivity - Adjust rotation sensitivity in button settings.
3. Calibrate - Some apps allow rotation direction calibration.
4. Hub recommended - Twist works best with Flic Hub for responsive rotation.

Smart Home Integrations

Symptoms

• Can't control HomeKit devices
• Alexa actions fail
• IFTTT not triggering

Solutions

1. Flic Hub required - Most integrations need Flic Hub, not just phone app.
2. Link accounts - Connect Flic to HomeKit, Alexa, IFTTT in Flic app integrations.
3. HomeKit - Add Flic Hub to Apple Home for HomeKit scene triggering.
4. Internet required - IFTTT and cloud integrations need hub's internet connection.

Flic Hub Issues

Symptoms

• Hub offline
• Buttons connected to hub not working
• No internet connection

Solutions

1. Check ethernet - Hub connects via ethernet cable. Verify cable and router port.
2. Power - Ensure hub is powered via USB adapter.
3. LED status - Check hub LED for connectivity status (solid green = connected).
4. Router firewall - Hub needs outbound internet access. Check router settings.
5. Firmware update - Hub updates automatically. Verify it's on latest version in app.