Govee LED strip lights offer both WiFi and Bluetooth connectivity for smart control. However, many users experience connection issues during initial setup or when trying to integrate with smart home systems. This guide covers solutions for both WiFi and Bluetooth connection problems.
Common Causes
- 5GHz WiFi network - Govee lights only work with 2.4GHz WiFi
- Location permission denied - The Govee app needs location access for Bluetooth pairing
- VPN interference - Active VPN connections can block device discovery
- WiFi password issues - Special characters or trailing spaces can cause connection failures
- Bluetooth-only model - Some Govee lights only support Bluetooth, not WiFi
WiFi Connection Fixes
Step 1: Verify 2.4GHz Network
All Govee WiFi lights only work with 2.4GHz networks. If you have a dual-band router:
- Create separate network names for 2.4GHz and 5GHz
- Connect your phone to the 2.4GHz network before setup
- Keep your phone connected to 2.4GHz during the entire setup process
Step 2: Check WiFi Password
Make sure your WiFi password does not have:
- A space at the end
- Special characters that may not be supported
- More than the maximum length supported by the device
Step 3: Disable VPN
Turn off any VPN running on your phone before attempting to connect. VPNs can block local network device discovery.
Step 4: Check Router Settings
Make sure your router does not have MAC address filtering enabled that would block new devices from connecting.
Bluetooth Connection Fixes
Step 1: Enable Location Permission
The Govee app requires location access to discover Bluetooth devices:
- Go to your phone Settings
- Find the Govee app
- Enable Location permission
- Also ensure Bluetooth is enabled
Step 2: Power Cycle the Lights
Unplug the LED strip control box from power for 5 minutes, then plug it back in and try connecting again.
Step 3: Update the Govee App
Make sure you have the latest version of the Govee Home app installed from the App Store or Google Play.
Factory Reset
If nothing else works, reset the LED strip to factory settings:
- Hold the power button on the control box
- While holding power, press the middle button 4 times
- The lights should flash to confirm the reset
- Try connecting again as a new device
Note About WiFi Models
Not all Govee LED strips have WiFi capability. Some models only work over Bluetooth. Check your product specifications to confirm WiFi support before troubleshooting WiFi issues.